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Consult our trainings :

ITIL®, COBIT, CMMI: Essential Concepts Training

Synthesis course
Duration : 2 days
Ref : ICM
Price  2020 : Contact us
  • Program
  • Participants / Prerequisite
  • Intra/Tailored
Program

To cover the issue of governing their IS, companies have decided to adopt and ensure the compatibility of various standards of best practices, COBIT®, CMMi, and ITIL®. This seminar describes the field of application of these standards, their differences, and their complementary features.

Learning objectives

  • Identify how COBIT® can help with IS governance
  • Identify how ITIL® can help with IS governance
  • Identify how CMMI® can help with IS governance
  • Connect the COBIT®, ITIL® and CMMI standards
PROGRAM

Introduction

  • Defining the concept of information system governance.
  • Overview of its challenges.
  • Why adopt the "process" approach to governance?
  • Best practices and process development.

IS governance under COBIT

  • Information system governance under COBIT.
  • The COBIT philosophy.
  • COBIT's field of action.
  • Diagram of its processes.
  • Control requirements

What ITIL® contributes to information system governance

  • ITIL® v3 and information system management.
  • The ITIL® philosophy, its architecture, its concepts.
  • ITIL®'s field of action.
  • Diagram of its processes.
  • Interface with COBIT®.

What CMMi contributes to information system governance

  • CMMi and project management.
  • The CMMi philosophy, its architecture, its concepts.
  • CMMi's field of action.
  • Diagram of its processes.
  • Interface with COBIT® and ITIL®.

Study of five points of interface.

  • Process harmonization.
  • Service Design, SLA vs Requirement Management.
  • Urbanization and Enterprise Architecture.
  • Configuration Management.
  • Service Transition vs Validation, Verification.
  • Incident Management, Problem Management.

Hands-on work
A case study and solutions will be offered in order to harmonize the processes, and consequently the behaviors of those involved in managing information systems.

Complementary standards and practices

  • Essential complementary standards and practices for information system governance are presented.
  • Interface of information system governance standards with COBIT®, CMMi, ITIL®.
  • ISO 25000. ISO 27001.

Conclusion

  • Self-evaluations and identification of an initial action plan.
Participants / Prerequisite

» Participants

This seminar is for anyone who must play a role in defining or managing computing services: CIOs, auditors, IT department heads, project owners, lead contractors.

» Prerequisite

No particular knowledge.
Intra/Tailored

Contact Informations

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Time schedule

Generally, courses take place from 9:00 to 12:30 and from 14:00 to 17:30.
However, on the first day attendees are welcomed from 8:45, and there is a presentation of the session between 9:15 and 9:30.
The course itself begins at 9:30. For the 4- or 5-day hands-on courses, the sessions finish at 15:30 on the last day
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