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Consult our trainings :

ISO 9001, Quality, Lead Implementer, Certification Training

Hands-on course
Duration : 5 days
Ref : ILI
Price  2019 : Contact us
  • Program
  • Participants / Prerequisite
  • Intra/Tailored
Program

This 5-day course enables the participants to develop the expertise to support an organization in implementing and managing a Quality Management System based on ISO 9001. The participants will also gain a thorough understanding of best practices used to implement quality processes based on requirements from ISO 9001.

Learning objectives

  • To understand the implementation of a Quality Management System in accordance with ISO 9001
  • To acquire expertise to support an organization in implementing, managing and maintaining a QMS as specified in ISO 9001
  • To acquire necessary expertise to manage a team implementing ISO 9001
  • To develop knowledge and skills required to advise organizations on best practices in the management of quality

Certification

This course is followed by a 3 hours “Certified ISO 9001 Lead Implementer” exam.
PROGRAM

Introduction to Quality Management System concepts as required by ISO 9001

  • Introduction to management systems and the process approach.
  • Fundamental principles of Quality.
  • Presentation of the ISO 9000 family standard.
  • Understanding the requirements of ISO 9001 clause-by-clause.

Case study
Case study, experience feedback, group exchange.

Initiating a QMS project based on ISO 9001

  • Selection of the approach and implementation methodology.
  • Identification and analysis of customer needs and requirements.
  • Writing a business case and a project plan for the implementation of a QMS.
  • Implementation of a document management framework.
  • Drafting a QMS (quality manual, procedures, records).

Case study
Case study, experience feedback, group exchange.

Implementing a QMS based on ISO 9001

  • Development of a training & awareness program and communicating about the Quality Resource Management processes.
  • Product realization processes.
  • Purchasing process.
  • Operations management of a QMS.

Case study
Case study, experience feedback, group exchange.

Controlling, monitoring and measuring a QMS and the certification audit

  • Controlling and monitoring a QMS.
  • Measurement of customer satisfaction.
  • ISO 9001 internal Audit.
  • Management review of a QMS.
  • Implementation of a continual improvement program.
  • Preparing for an ISO 9001 certification audit.

Case study
Case study, experience feedback, group exchange.

ANSI Accredited Certification Exam

  • Domain 1: Fundamental principles and concepts in Quality Management.
  • Domain 2: Quality Management Best Practice based on ISO 9001.
  • Domain 3: Planning a QMS based on ISO 9001.
  • Domain 4: Implementing a QMS based on ISO 9001.
  • Domain 5: Performance evaluation, monitoring and measurement of a QMS based on ISO 9001.
  • Domain 6: Continual improvement of a QMS based on ISO 9001.
  • Domain 7: Preparation for a QMS certification audit.

Exam
Revision. Final exam.

Participants / Prerequisite

» Participants

Quality project managers or consultants, Quality exécutives, Members of a Quality team...

» Prerequisite

ISO 9001 Foundation Certification or a basic knowledge of ISO 9001 is recommended.
Intra/Tailored

Contact Informations

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Book your place

Submit your request

Time schedule

Generally, courses take place from 9:00 to 12:30 and from 14:00 to 17:30.
However, on the first day attendees are welcomed from 8:45, and there is a presentation of the session between 9:15 and 9:30.
The course itself begins at 9:30. For the 4- or 5-day hands-on courses, the sessions finish at 15:30 on the last day
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