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Consult our trainings :

ISO 9001, Quality, Lead Auditor, Certification Training

Hands-on course
Duration : 5 days
Ref : ILA
Price  2021 : Contact us
  • Program
  • Participants / Prerequisite
  • Intra/Tailored
Program

This five-day intensive course - based on practical exercises - enables the participants to develop the needed expertise to audit a Quality Management System (QMS) based on ISO 9001 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques.

Learning objectives

  • To acquire expertise to perform an ISO9001 internal audit
  • To acquire the expertise to perform an ISO 9001 certification audit
  • To acquire the expertise necessary to manage a QMS audit team
  • To improve the ability to analyze the internal and external environment of an organization, and audit decision-making

Certification

This course is followed by a 3 hours “Certified ISO 9001 Lead Auditor” exam.
PROGRAM

Introduction to Quality Management System concepts as required by ISO 9001

  • Normative, regulatory and legal framework related to Quality.
  • Fundamental principles of Quality.
  • ISO 9001 certification process.
  • Quality Management System (QMS).
  • Detailed presentation of the clauses of ISO 9001.

Case study
Case study, experience feedback, group exchange.

Planning and Initiating an ISO 9001 audit

  • Fundamental audit concepts and principles.
  • Audit approach based on evidence.
  • Preparation of an ISO 9001 certification audit.
  • QMS documentation audit.
  • Conducting an opening meeting.

Case study
Case study, experience feedback, group exchange.

Conducting an ISO 9001 audit

  • Communication during the audit.
  • Audit procedures (1/2): observation, document review, interview, sampling techniques.
  • Audit procedures (2/2): technical verification, corroboration and evaluation.
  • Audit test plans.
  • Formulation of audit findings and documenting nonconformities.

Case study
Case study, experience feedback, group exchange.

Concluding and ensuring the follow-up of an ISO 9001 audit

  • Audit documentation.
  • Conducting a closing meeting and conclusion of an ISO 9001 audit.
  • Evaluation of corrective action plans.
  • ISO 9001 surveillance audit and Internal audit management program.

Case study
Case study, experience feedback, group exchange.

ANSI Accredited Certification Exam

  • DOMAIN 1: FUNDAMENTAL PRINCIPLES AND CONCEPTS IN QUALITY MANAGEMENT.
  • DOMAIN 2: QUALITY MANAGEMENT SYSTEM (QMS).
  • DOMAIN 3: FUNDAMENTAL AUDIT CONCEPTS AND PRINCIPLES.
  • DOMAIN 4: PREPARATION OF AN ISO 9001 AUDIT.
  • DOMAIN 5: CONDUCT OF AN ISO 9001 AUDIT.
  • DOMAIN 6: CONCLUSION AND FOLLOW-UP OF AN ISO 9001 AUDIT.
  • DOMAIN 7: MANAGEMENT OF AN ISO 9001 AUDIT PROGRAM.

Exam
Revision. Final exam.

Participants / Prerequisite

» Participants

Internal auditors, QMS auditors, Project managers or consultants wanting to master the QMS audit process, Individuals responsible for the Quality or conformity in an organization...

» Prerequisite

ISO 9001 Foundation Certification or basic knowledge of ISO 9001 is recommended.
Intra/Tailored

Contact Informations

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Book your place

Submit your request

Time schedule

Generally, courses take place from 9:00 to 12:30 and from 14:00 to 17:30.
However, on the first day attendees are welcomed from 8:45, and there is a presentation of the session between 9:15 and 9:30.
The course itself begins at 9:30. For the 4- or 5-day hands-on courses, the sessions finish at 15:30 on the last day
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