CMMI, overview Training

Introduction

• What is a process: definition, "mature" process, "institutionalised" process, success factor.
• What is a maturity model.
• What is the Capability Maturity Model Integrated; origins, enhancements beyond the CMM.

Process Improvement

• Basic concepts and benefits of process improvement.
• What is the improvement cycle.
• What CMMI brings to the improvement cycle.

General architecture of the CMMI

• Structure of the continuous and staged representations.
• Basic model concepts: levels, process areas, goals, practices.
• Overview of the 5 maturity levels.
• Characteristics of organisational behaviour.

Details of the staged representation

■ Detailed structure of CMMI maturity level 2

• Understanding the "Managed" maturity level: from the process areas and practices to the details of key project processes; project management; controlling inputs and outputs and major phases; indicators; managing suppliers.

■ Detailed structure of CMMI maturity level 3

• Understanding the "Defined" maturity level: from defining the organisation's processes to coordinating process improvement, maintenance, and deployment actions.
• Managing the life cycle.
• Managing quality.
• Managing risks.
• Capitalising organisational experiences.

■ Overview of CMMI levels 4 and 5

• Objectives and impact on the organisation.
• Quantitative management of processes and projects.
• Managing process performance.
• Reliably predicting project results.
• Continuous improvement.
• Eliminating chronic causes of inefficiency.

Implementing the model

• Setting up an improvement programme: assessment, deployment, duration; the process improvement cycle; managing improvement actions.
• Appraisals: self-assessment; official appraisals; different approaches; gap analyses.

Conclusions

• Examples of improvement implementation and results.
• Key success factors and errors to avoid, based on the instructor's practical experience.
• A few key figures

Hands-on work